PRIVACY POLICY

 We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here. Any information stored on Lingua International’s servers is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Lingua International implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. 

About This Privacy Policy 

This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Lingua International Ltd. Please note, that any information you provide us is entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible. 

How we operate 

We operate in line with EU GDPR (May 2018) data protection guidelines and respect all your rights under GDPR. We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at any time. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office. 

Collection and use of the information you provide us 

Information from website Visitors 

Lingua International Ltd may collect, record and analyse information of Visitors to its website. LI Ltd gathers data about visits to the website, including numbers of Visitors and visits, geolocation data, length of time spent on the site, pages clicked on or where Visitors have come from. We may record your IP address and use cookies. Lingua International Ltd may add information collected by way of pageview activity. Furthermore, Lingua International Ltd may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for a consultation, sign up for events and newsletters or fill in registration form. 

Information from registered users 

Visitors of our website might wish to register if they want give Lingua International permission to apply to Language Schools or Universities on behalf of them or receive an advice on how to apply independently. In this case, they may wish to provide LI LTD with the necessary admission documents, such as current passport copy, full name, home address, visa copies, previous CAS letters, language certificates, references, academic certificates, next of Kin details or any other information, you may wish to share with Lingua International. 

Financial Information 

We do not take any payments from our customers. Nevertheless, if you wish us to make a visa application on behalf of you, you need to provide a bank statement, which confirms, that you have sufficient financial resources. This information will be used during UKVI application. 

Other information 

If you provide Lingua International Ltd with your social media details, LI Ltd may retrieve publicly available information about you from social media. You may also choose to provide us with the additional information when you post on community forums, respond to surveys, conduct a search, update or add information to your personal account on our website or use other features of Lingualnternational.com. 

Purpose of processing personal data 

Lingua International Ltd uses the collected data to communicate with Visitors, to customize content for Visitors and to improve its website by analysing how Visitors navigate its website. 

Sharing personal data 

Lingua International Ltd may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyse the Visitor behaviour on its website. 

Cookies 

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. As well as your ability to accept or reject cookies, we also require your permission to store cookies on your machine, which is why when you visit our site, you are presented with the ability to accept our terms of use, including the storage of cookies on your machine. Should you not accept then you are free to leave our website, at any time. 

Links to other sites 

Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. Lingua International Ltd is not responsible for the content or privacy policy of these other sites. 

Enquiries and Registered Users 

In order to provide UK University or Language School application advice and services to its Users, LI Ltd collects certain types of data from them. This section will describe how this data is collected and used by our company. 

Collection of User data 

During a User’s registration, they provide information such as name, email address, postal address, telephone number, and other relevant data. This information is used by LI Ltd to identify the User and provide them with services regarding UK University or Language School application support and advice. Lingua International will not retain User data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. 

Retention and Deletion 

Lingua International will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. 

Acceptance of these Conditions 

We assume that all Visitors of our website and users of Lingua International Ltd services have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of Lingua International website and services after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an essential part of our terms of use. 

Our Legal Obligation to Disclose Personal Information 

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Lingua International or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required. 

How to change your preferences 

You can email to hello@linguainternational.org in order to change your preferences at any time. 

Contacting us, exercising your information rights and Complaints 

If you have any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please email hello@linguainternational.org. We will process SARs within 30 days, SAR responses are usually free, but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities. If you remain dissatisfied, then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Wycliffe House. www.ico.org.uk Privacy Notice last modified: 27 January 2019

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